CHTC/PATh Facilitation Lead Christina Koch reflects on 13 years of research computing facilitation and how the rise of agentic AI has amplified longstanding challenges, from researchers overloading login nodes to AI-generated code producing unpredictable results. Koch notes these aren’t new problems, but AI has accelerated and scaled them, pushing facilitators to strengthen researcher education, documentation, and system guardrails. She emphasizes human-centered facilitation is more essential than ever as computing environments grow more complex.